Senior Product Manager

AUTODESK CONSTRUCTION CLOUD

Base: based on experience + location; bonus/equity...
**
10+ years product management experience
Voice of the customer program design
Customer success workflow integration
** Autodesk Construction Cloud is seeking a Senior Product Manager to lead their Voice of the Customer (VoC) program, focusing on integrating customer feedback into product development and enhancing overall customer experience. The role involves collaboration with various departments to develop strategies and implement processes that capture and analyze customer insights. **

Job Summary

  • This role is responsible for defining the vision, strategy, and roadmap for Autodesk's Voice of the Customer program to ensure customer feedback drives continuous improvement.
  • The successful candidate will partner closely with Customer Success leadership to integrate VoC insights into onboarding, adoption, support, and renewal processes.
  • Autodesk offers a competitive compensation package including base salaries, annual cash bonuses, stock grants, and comprehensive benefits in a culture that values diversity and belonging.

Matching Summary

Match Score: 75

** Autodesk Construction Cloud is seeking a Senior Product Manager to lead their Voice of the Customer (VoC) program, focusing on integrating customer feedback into product development and enhancing overall customer experience. The role involves collaboration with various departments to develop strategies and implement processes that capture and analyze customer insights. **

Salary

Base: Based on experience and location; Bonus/Equity: Annual cash bonuses and stock grants included; Benefits: Comprehensive benefits package offered

Skills & Requirements

Must-have

  • 10+ years product management experience
  • Voice of the Customer program design
  • Customer Success workflow integration
  • Data analysis and insights generation
  • Cross-functional stakeholder collaboration

Nice-to-have

  • Experience with Salesforce or Gainsight
  • Familiarity with Autodesk products
  • Knowledge of design and make industries
  • MBA or advanced degree preferred
  • Passion for customer-centric culture

Key Requirements

  • Bachelor's degree in Business Administration, Marketing, Computer Science, or related field
  • 10+ years of experience in product management or customer experience
  • Proven track record implementing VoC programs in a SaaS environment

Work Rights

Not specified

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