Director Of Student Accounts

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
$75,092 - $86,355; not specified; benefits eligibl...
Student accounts operations
Customer service excellence
Financial compliance
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team

Job Summary

  • The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team.
  • Responsibilities include developing strategies to improve efficiency, effectiveness, and customer service while ensuring compliance with federal, state, and university statutes, regulations, policies, and procedures.
  • The University of Arkansas offers a vibrant work environment with a comprehensive benefits package including health, dental, life and disability insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team.

Salary

$75,092 - $86,355; Not specified; Benefits eligible

Skills & Requirements

Must-have

  • Student Accounts Operations
  • Customer Service Excellence
  • Financial Compliance
  • System Implementation Testing

Nice-to-have

  • Strategic Planning
  • Team Leadership
  • Harmonious Working Relationships

Key Requirements

  • Bachelor's degree in accounting, finance, business administration, or related field
  • At least two years of customer service experience
  • At least two years of supervisory experience
  • At least two years of experience in higher education or financial setting
  • Legal authority to work in the United States

Work Rights

Must have legal authority to work in the United States

Tailored Resume

Cover Letter