It Field Technician-atlantic Provinces- Onsite At Customer

Thales Group

Nova Scotia, Canada
Not specified; benefits: compyny pyid extended hea...
Hybrid (remote with travel)
Windows 7 and 10 os experience
Pc re-imaging and hardware maintenance
Valid driver's license with clean record
Thales Group is seeking an IT Field Technician for a remote role based in Nova Scotia, requiring travel to DMV offices. The position involves troubleshooting and maintaining Thales hardware and software solutions while ensuring effective communication with stakeholders and adhering to customer policies

Job Summary

  • Thales is seeking an IT Field Technician to support DMV operations in Nova Scotia, Newfoundland & Labrador, and Prince Edward Island.
  • The role requires travel up to 50% to customer sites for preventative and restorative maintenance of hardware and software solutions.
  • Employees receive extensive benefits including company-paid extended health, dental, retirement savings plans with matching, and paid holidays.

Matching Summary

Match Score: 85

Thales Group is seeking an IT Field Technician for a remote role based in Nova Scotia, requiring travel to DMV offices. The position involves troubleshooting and maintaining Thales hardware and software solutions while ensuring effective communication with stakeholders and adhering to customer policies.

Salary

Not specified; Benefits: Company paid Extended Health, Dental, HSA, Life, AD&D, Short-term Disability, Cancer Care Program, travel insurance, Employee Assistance Plan, Well-Being program; Retirement Savings Plans (RRSP, DCPP, TFSA) with company contribution and match.

Skills & Requirements

Must-have

  • Windows 7 and 10 OS experience
  • PC re-imaging and hardware maintenance
  • Valid driver's license with clean record
  • Ticket-based tracking system proficiency
  • Customer relationship management skills

Nice-to-have

  • Intermediate to advanced networking knowledge
  • Experience with Windows based servers
  • Ability to disassemble products for parts replacement
  • Strong verbal and written communication skills

Key Requirements

  • Must be a Canadian Citizen
  • At least 1 year of IT industry experience
  • Minimum 1 year experience with PC laptop hardware
  • Valid Driver's License required
  • Clean driving record mandatory

Work Rights

Must have Canadian Citizenship

Tailored Resume

Cover Letter