Senior Retail Support Representative - German Speaking - Fixed Term

BP

Budapest, Hungary
Not specified; bonus opportunities based on perfor...
Hybrid
Fluency in german language
Microsoft excel and word proficiency
Experience in business support environment
BP is seeking a Senior Retail Support Representative who is fluent in German to join their Finance Business & Technology team in a hybrid work environment in Hungary. The role involves managing customer interactions, ensuring data accuracy, and supporting continuous improvement initiatives

Job Summary

  • This role serves as the first point of contact for BP telephone and written enquiries from customers and partners across Europe.
  • The position involves managing customer queries end-to-end, ensuring accurate data entry, and supporting retail-specific financial tasks and reporting.
  • BP offers a hybrid working arrangement, performance-based bonuses, and a comprehensive benefits package including health insurance and career development opportunities.

Matching Summary

Match Score: 85

BP is seeking a Senior Retail Support Representative who is fluent in German to join their Finance Business & Technology team in a hybrid work environment in Hungary. The role involves managing customer interactions, ensuring data accuracy, and supporting continuous improvement initiatives.

Salary

Not specified; Bonus opportunities based on performance; Benefits include life/health insurance, share match plan, and parental leave

Skills & Requirements

Must-have

  • Fluency in German language
  • Microsoft Excel and Word proficiency
  • Experience in business support environment
  • CRM systems interest
  • Time management and organization skills

Nice-to-have

  • Continuous improvement culture mindset
  • Team collaboration and constructive communication
  • Resilience under pressure
  • Analytical thinking for dispute resolution
  • Interest in sustainability initiatives

Key Requirements

  • Relevant degree or equivalent experience
  • Fluency in English and German
  • High proficiency in Microsoft Office packages

Work Rights

Not specified

Tailored Resume

Cover Letter