Customer Service Representative - Claremont (30.15 Hour/week)

Southsidecb

Claremont, , Australia
Meaningful customer conversations
In-branch technology assistance
Transactional needs handling
Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with

Job Summary

  • Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Build a personal connection with customers through meaningful conversations and help them use our in-branch technology and digital banking options.
  • Complete Financial Health Checks to assess customers’ financial needs and identify any changes, and perform interviews and process applications for personal loans, credit cards and associated products.

Matching Summary

Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • in-branch technology assistance
  • transactional needs handling
  • financial health checks
  • personal loan applications
  • proactive customer outreach
  • adhere to bank procedures

Nice-to-have

  • passion for service excellence
  • work independently and collaboratively
  • seeing the big picture
  • holistic customer solutions
  • genuine passion for customer

Key Requirements

  • Must be available for predetermined roster
  • Must be able to work 30.15 hours per week

Work Rights

Not specified

Tailored Resume

Cover Letter