Join our team in Amanfayun, a picturesque valley surrounded by tea fields and ancient Buddhist temples near West Lake, a Unesco World Heritage Site
Job Summary
Join our team in Amanfayun, a picturesque valley surrounded by tea fields and ancient Buddhist temples near West Lake, a Unesco World Heritage Site.
Perform Guest Service Assistant duties efficiently and hospitably, assisting guest needs and exceeding guest satisfaction by portraying the essence of Chinese culture.
Utilize Property Management Software to manage guest check-in/out and provide knowledgeable recommendations about resort facilities, local restaurants, activities, and shopping.
Matching Summary
Join our team in Amanfayun, a picturesque valley surrounded by tea fields and ancient Buddhist temples near West Lake, a Unesco World Heritage Site.
Skills & Requirements
Must-have
Guest Service Assistant duties
front office operating tasks
Property Management Software System
guest check-in and check-out
quality personalized guest service
Nice-to-have
knowledge of Chinese culture
compassionate hosting
product knowledge of resort facilities
effective communication with guests and departments