At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters
Job Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
This job greets patients and guests in a courteous manner whether via telephone contact or in person and is responsible for scheduling, registration, insurance verification, and financial collections.
The employer is an Equal Opportunity Employer committed to compliance with all laws and standards, maintaining a safe and respectful work environment.
Matching Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
Skills & Requirements
Must-have
Patient scheduling and registration
Insurance verification and benefits knowledge
Point-of-service collections
Data entry and information retrieval
Customer service in healthcare
Compliance with privacy regulations
Nice-to-have
Strong interpersonal skills
Conflict resolution abilities
Time management skills
Ability to work collaboratively
Adaptability to patient populations
Key Requirements
High school diploma or equivalent
One year related experience in hospital or medical office
Preferred certifications: CHAM, CHAA, or Medical Assistant
Knowledge of Federal, State and Local billing regulations