Customer Experience Specialist (order Management) (m/f/d)

Firmenich

Torun, Poland
**
Solid foundation in supply chain or logistics
Proficient in sap sd, dashboards, excel, powerpoint
Skilled in crisis management and root cause analysis
** Firmenich is seeking a Customer Experience Specialist (Order Management) in Torun, Poland, to enhance customer communication and ensure efficient order processing. The candidate will join a diverse international team and contribute to improving customer experiences through proactive relationship management and collaboration. **

Job Summary

  • The role ensures efficient processing of customer orders while delivering an exceptional consumer experience.
  • Candidates will foster strong customer relationships and resolve issues independently using support tools.
  • The company offers unique career paths across health, nutrition, and beauty with a culture that lifts you up.

Matching Summary

Match Score: 75

** Firmenich is seeking a Customer Experience Specialist (Order Management) in Torun, Poland, to enhance customer communication and ensure efficient order processing. The candidate will join a diverse international team and contribute to improving customer experiences through proactive relationship management and collaboration. **

Skills & Requirements

Must-have

  • Solid foundation in supply chain or logistics
  • Proficient in SAP SD, dashboards, Excel, PowerPoint
  • Skilled in crisis management and root cause analysis

Nice-to-have

  • Strong ownership mindset with end-to-end execution
  • Proactive customer-centric approach
  • Experience leading assigned initiatives as Key User

Key Requirements

  • Relevant education in supply chain or logistics
  • English language proficiency for application submission

Work Rights

Not specified

Tailored Resume

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