Patient Service Rep I Med Ctr

Advocate Health

Mount Pleasant, WI, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Create electronic health records
Verify demographic and insurance information
Collect co-pays and patient responsibilities
Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Discusses and collects co-pays and other out-of-pocket patient responsibilities.
  • Creates a welcoming and professional environment for our patients and visitors by demonstrating extraordinary customer service.

Matching Summary

Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • Create electronic health records
  • Verify demographic and insurance information
  • Collect co-pays and patient responsibilities
  • Maintain patient confidentiality (HIPAA)
  • Understand insurance basics
  • Handle sensitive patient information
  • Provide customer service

Nice-to-have

  • Demonstrate Advocate Health purpose, values, and behaviors
  • Work independently in a fast-paced environment
  • Excellent service recovery skills
  • Handle large workloads with interruptions

Key Requirements

  • High School Graduate
  • No experience required
  • HIPAA-compliant
  • Familiarity with government regulations (EMTALA, Medicare, etc.)
  • Computer system proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter