Crisis Intake & Referral Specialist, Per Diem

St. Luke's University Health Network

3 years direct clinical mental health experience
Bachelor's degree in human services field
Experience with case management and utilization review
The specialist processes referrals for admission to St. Luke's University Health Network Behavioral Health Inpatient Services while ensuring unwavering commitment to excellence

Job Summary

  • The specialist processes referrals for admission to St. Luke's University Health Network Behavioral Health Inpatient Services while ensuring unwavering commitment to excellence.
  • Responsibilities include verifying insurance authorizations, confirming inpatient commitment documentation compliance, and coordinating transportation arrangements for patients.
  • The role requires maintaining knowledge of Mental Health regulations regarding patient rights and admission status while facilitating appropriate unit placements.

Matching Summary

The specialist processes referrals for admission to St. Luke's University Health Network Behavioral Health Inpatient Services while ensuring unwavering commitment to excellence.

Skills & Requirements

Must-have

  • 3 years direct clinical mental health experience
  • Bachelor's degree in Human Services field
  • Experience with case management and utilization review
  • Knowledge of Mental Health regulations and procedures
  • EPIC electronic health record system proficiency

Nice-to-have

  • Master's Degree in Human Services preferred
  • Strong interpersonal skills
  • Ability to assist during elevated patient volumes
  • Compassionate approach to patient care

Key Requirements

  • Minimum Bachelor's Degree in Human Services
  • 3+ years direct clinical mental health/crisis intervention experience
  • Previous case management/utilization review experience required
  • Basic computer skills including EPIC, Word, Excel, Outlook

Work Rights

Not specified

Tailored Resume

Cover Letter