Principal Product Manager, It Service Management

Workday

Pune, India
Fully remote
Servicenow platform design and implementation
Itsm and itil practices
Servicenow product roadmap development
Workday is seeking a Principal Product Manager for IT Service Management in Pune, India, to enhance user experience and platform adoption of ServiceNow across the organization. The ideal candidate should have extensive experience with ServiceNow, ITSM practices, and a strong user-centric approach. This fully remote position offers the chance to work within a supportive company culture that values collaboration and personal growth

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • As a Principal Product Manager for ServiceNow, you will be instrumental in shaping the business user experience and increasing platform adoption across the organization.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

Match Score: 85

Workday is seeking a Principal Product Manager for IT Service Management in Pune, India, to enhance user experience and platform adoption of ServiceNow across the organization. The ideal candidate should have extensive experience with ServiceNow, ITSM practices, and a strong user-centric approach. This fully remote position offers the chance to work within a supportive company culture that values collaboration and personal growth.

Skills & Requirements

Must-have

  • ServiceNow platform design and implementation
  • ITSM and ITIL practices
  • ServiceNow product roadmap development
  • Business analysis and requirements gathering
  • Process reengineering and integration

Nice-to-have

  • Sun-drenched optimism and drive
  • Courageous collaborators
  • Curious minds
  • Empathy and shared enthusiasm
  • Proactive user-centric approach

Key Requirements

  • 12+ years experience in ServiceNow
  • ITIL Foundation Certification
  • Bachelor's degree or equivalent experience
  • Proven record of driving platform adoption
  • Extensive full life cycle development experience

Work Rights

Not specified

Tailored Resume

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