Financial Aid Professional I

University of Arkansas, Fayetteville

Fayetteville, AR, US
Base: $39,930.00; bonus/equity: not specified; ben...
Knowledge of federal and state financial aid policies
Experience with student information systems
Phone counseling and customer service skills
The University of Arkansas is a top research institution committed to advancing education, research, and outreach while fostering a welcoming and creative campus climate

Job Summary

  • The University of Arkansas is a top research institution committed to advancing education, research, and outreach while fostering a welcoming and creative campus climate.
  • This position offers a vibrant work environment with benefits including health and dental insurance, tuition waivers, paid holidays, and retirement program contributions.
  • The Financial Aid Professional I role involves counseling students and parents, providing accurate financial aid information, and supporting university compliance with federal and state regulations.

Matching Summary

The University of Arkansas is a top research institution committed to advancing education, research, and outreach while fostering a welcoming and creative campus climate.

Salary

Base: $39,930.00; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, paid holidays, retirement contributions

Skills & Requirements

Must-have

  • Knowledge of federal and state financial aid policies
  • Experience with student information systems
  • Phone counseling and customer service skills
  • Ability to work in a detail-oriented environment
  • Team collaboration and interpersonal communication

Nice-to-have

  • Experience in a college or university office setting
  • Knowledge of campus and community resources
  • Ability to present information at orientation sessions
  • Familiarity with default management efforts
  • Good phone etiquette and database management skills

Key Requirements

  • Associate's degree or equivalent education
  • Preferred bachelor's degree in business administration or related field
  • Customer service experience in professional office setting
  • Criminal background check and financial credit check
  • Ability to work regular day shifts
  • Must have legal authority to work in the United States

Work Rights

Must have legal authority to work in the United States

Tailored Resume

Cover Letter