Technical Support Field Specialist

FLIR Systems Inc

Uk, United Kingdom
Fully remote
1st/2nd line technical support
Crm and email query management
Remote customer support using anydesk
This role involves providing technical support and diagnostics for FLIR Thermal products both remotely and in the field

Job Summary

  • This role involves providing technical support and diagnostics for FLIR Thermal products both remotely and in the field.
  • The position requires global travel, including boat visits and event attendance, and the ability to work unsupervised overseas.
  • The company values high ethical standards and compliance with export control regulations, requiring eligibility for export control licenses.

Matching Summary

This role involves providing technical support and diagnostics for FLIR Thermal products both remotely and in the field.

Skills & Requirements

Must-have

  • 1st/2nd line technical support
  • CRM and email query management
  • Remote customer support using AnyDesk
  • Electrical/electronic repair skills
  • International travel readiness
  • Driving Licence required
  • Logical faultfinding skills

Nice-to-have

  • Practical sailing and marine experience
  • Shipyard and vessel work knowledge
  • Training and customer education skills
  • Self-motivated and organized
  • Team player and flexible

Key Requirements

  • Driving Licence
  • Passport for international travel
  • Eligibility for US export control license
  • Clear English communication skills
  • PC literacy and Microsoft 365 proficiency

Work Rights

Eligibility for US export control license required

Tailored Resume

Cover Letter