R-103067 Deputy Vice President, Digital Experience & Innovation
SINGAPORE POST LIMITED
Singapore, Singapore
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10+ years scaling hardware/software systems
Event-driven real-time system architecture
Iot and physical infrastructure integration
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Singapore Post Limited is seeking a Deputy Vice President for Digital Experience & Innovation to lead the development of a seamless customer experience platform that integrates digital commerce and physical infrastructure. The role emphasizes building scalable systems for logistics and enhancing customer journeys through innovative technology.
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Job Summary
The role involves leading the creation of a seamless phy-gital customer experience platform that scales both digital journeys and physical infrastructure.
Key responsibilities include operationalizing unified customer journeys for onboarding, tracking, and payments while implementing AI-driven automation workflows.
The position requires transforming traditional mail systems into a future-ready, parcel-centric logistics network with digitally connected service nodes.
Matching Summary
Match Score: 75
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Singapore Post Limited is seeking a Deputy Vice President for Digital Experience & Innovation to lead the development of a seamless customer experience platform that integrates digital commerce and physical infrastructure. The role emphasizes building scalable systems for logistics and enhancing customer journeys through innovative technology.
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Skills & Requirements
Must-have
10+ years scaling hardware/software systems
Event-driven real-time system architecture
IoT and physical infrastructure integration
Multi-location deployment experience
Hardware-software orchestration expertise
Nice-to-have
Regional hardware ecosystem knowledge
Asia robotics innovation partnerships
P&L and commercial platform mindset
Operational playbook development skills
Key Requirements
Bachelor's or Master's degree in Computer Science
Minimum 10 years of relevant experience
Track record of deploying systems across multiple locations