Not specified (assumed to be hybrid based on the nature of the role)
5-8 years of experience in documentation review
Proficient knowledge of japanese and english
Strong communication and diplomacy skills
Citi is seeking an Assistant Vice President - Implementation Manager in Operations who is proficient in Japanese and English to join their team in Kuala Lumpur, Malaysia. This role focuses on client onboarding, project management, and delivering high-quality customer service while ensuring compliance with internal controls and risk management practices
Job Summary
Citi connects millions of people across the globe through its financial services.
The role involves managing account opening functions and ensuring high-quality customer service.
Team members are empowered to make healthy decisions and manage financial well-being.
Matching Summary
Match Score: 85
Citi is seeking an Assistant Vice President - Implementation Manager in Operations who is proficient in Japanese and English to join their team in Kuala Lumpur, Malaysia. This role focuses on client onboarding, project management, and delivering high-quality customer service while ensuring compliance with internal controls and risk management practices.
Skills & Requirements
Must-have
5-8 years of experience in documentation review
Proficient knowledge of Japanese and English
Strong communication and diplomacy skills
Nice-to-have
Ability to coach and develop people
Demonstrated project management skills
Ability to interact confidently with senior management
Key Requirements
Bachelor’s/University degree or equivalent experience
Experience in account maintenance and related cash products
Ability to achieve business objectives without compromising controls