Customer Service Representative

Diversey -A Solenis Company

Not specified; not specified; comprehensive benefi...
2+ years customer service experience
Strong written and verbal communication skills
Experience in order and complaint management
The primary responsibility is to provide excellence in customer care and move the business to a position of global strength through continuous improvement

Job Summary

  • The primary responsibility is to provide excellence in customer care and move the business to a position of global strength through continuous improvement.
  • Employees are expected to act as Subject Matter Experts for all systems, facilitate sales through up-selling, and ensure efficient order processing.
  • The company offers attractive compensation, comprehensive benefits, and abundant opportunities for professional growth and development in an inclusive workplace.

Matching Summary

The primary responsibility is to provide excellence in customer care and move the business to a position of global strength through continuous improvement.

Salary

Not specified; Not specified; Comprehensive benefits offered

Skills & Requirements

Must-have

  • 2+ years customer service experience
  • Strong written and verbal communication skills
  • Experience in order and complaint management
  • Fluency in English required
  • Ability to work in dynamic team environment

Nice-to-have

  • SAP ERP system knowledge preferred
  • Intermediate to advanced computer skills
  • Flexible with work hours for holidays
  • Self-awareness and initiative demonstrated
  • Experience building strong customer relationships

Key Requirements

  • 2+ years prior Customer Service Experience or university degree
  • Fluency in English language proficiency
  • Contractual position with performance-based probation

Work Rights

Not specified

Tailored Resume

Cover Letter