In_senior Manager_automotive_customer Consulting_advisory_delhi

PwC

Delhi, India
Hybrid
Customer-centric solutions
Customer experience enhancement
Business growth strategies
As a customer consulting generalist at PwC, you will analyse client needs, provide consulting services across different customer-related areas, and offer guidance and support to help clients develop and implement effective strategies to enhance their customer experience, drive business growth, and improve overall customer satisfaction

Job Summary

  • As a customer consulting generalist at PwC, you will analyse client needs, provide consulting services across different customer-related areas, and offer guidance and support to help clients develop and implement effective strategies to enhance their customer experience, drive business growth, and improve overall customer satisfaction.
  • Lead client transformations across sales, marketing and service, partnering with CXOs and business heads to define the customer, sales, marketing, and service transformation agenda.
  • We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life.

Matching Summary

As a customer consulting generalist at PwC, you will analyse client needs, provide consulting services across different customer-related areas, and offer guidance and support to help clients develop and implement effective strategies to enhance their customer experience, drive business growth, and improve overall customer satisfaction.

Skills & Requirements

Must-have

  • Customer-centric solutions
  • Customer experience enhancement
  • Business growth strategies
  • Salesforce effectiveness
  • Digital and AI-led transformation
  • Omni-channel transformation

Nice-to-have

  • Structured problem-solving
  • Senior stakeholder engagement
  • Impactful communication
  • High learning agility
  • Can-do attitude
  • Collaborative leadership style

Key Requirements

  • 6-10 years of relevant experience
  • MBA or equivalent from Tier-I institutes
  • Consulting background (Big 4 & M Level)
  • Relevant work experience - 2+ years consulting

Work Rights

Not specified

Tailored Resume

Cover Letter