Customer Support (montego Bay- Fulltime) 2025

Concentrix

Montego Bay, Jamaica
Competitive salary; monthly performance incentives...
Full-time
Inbound and outbound communication via calls chats emails
Strong computer navigation and pc knowledge skills
Ability to work any 8 hour shift within 24 hours
Concentrix is seeking a Customer Support Advisor for a full-time position in Montego Bay, Jamaica. The role involves providing customer service through various communication channels and emphasizes a positive, inclusive work culture with opportunities for career development

Job Summary

  • The Advisor I, Blended Support position interfaces with customers via inbound calls, chats, emails, or through the Internet depending upon client requirements.
  • Employees enjoy a diverse global organization with endless career opportunities, clear paths for development, and monthly performance incentives.
  • Concentrix values compassionate customer interactions and genuine problem solving with a human touch as part of their core DNA.

Matching Summary

Match Score: 85

Concentrix is seeking a Customer Support Advisor for a full-time position in Montego Bay, Jamaica. The role involves providing customer service through various communication channels and emphasizes a positive, inclusive work culture with opportunities for career development.

Salary

Competitive salary; Monthly performance incentives available; Inclusive perks and benefits

Skills & Requirements

Must-have

  • Inbound and outbound communication via calls chats emails
  • Strong computer navigation and PC knowledge skills
  • Ability to work any 8 hour shift within 24 hours

Nice-to-have

  • Prior BPO experience is a plus
  • Passion for doing good for other people
  • Ability to think outside the box

Key Requirements

  • At least 3 CXC subjects including English Language and Mathematics
  • Clean criminal background check required
  • No specific prior experience required but BPO experience is preferred

Work Rights

Not specified

Tailored Resume

Cover Letter