Customer Service - Personal Banker

NatWest Group

Glasgow, United Kingdom
Base: £26,010 pro rata; bonus/equity: not specifie...
Outstanding service in every interaction
High levels of accuracy
Proactive conversations
You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals

Job Summary

  • You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals.
  • You’ll be committed to providing outstanding service in every interaction and work with high levels of accuracy to provide each customer with a seamless and positive experience.
  • You’ll benefit from a competitive salary, a range of protection, healthcare and lifestyle benefits, and a generous holiday entitlement.

Matching Summary

You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals.

Salary

Base: £26,010 pro rata; Bonus/Equity: Not specified; Benefits: Competitive salary, protection, healthcare, lifestyle benefits, 33 days holiday pro rata, monthly retirement fund contribution

Skills & Requirements

Must-have

  • outstanding service in every interaction
  • high levels of accuracy
  • proactive conversations
  • understanding customer needs
  • general banking requests
  • strong communication skills
  • strong attention to detail

Nice-to-have

  • customer centric approach
  • thrive under pressure
  • determination to continuously improve
  • strong interpersonal skills
  • work well as part of a team
  • develop new skills and responsibilities

Key Requirements

  • Foundation Certificate in Responsible Banking
  • Skilled Worker visa sponsorship not available

Work Rights

Not specified

Tailored Resume

Cover Letter