Client Success Manager- Health & Pharma- Remote Manitoba

Carat Australia

Manitoba, Canada
Base: $70k-$80k; bonus/equity: not specified; bene...
Fully remote
3 years social media management experience
Enterprise client account management
Organic social media strategy proficiency
The role involves delivering best-in-class account management to ensure clients achieve their goals through ICUC's social media solutions

Job Summary

  • The role involves delivering best-in-class account management to ensure clients achieve their goals through ICUC's social media solutions.
  • Candidates will work closely with revenue and operations teams to grow accounts while advising on social media strategy and brand protection.
  • The position offers a competitive salary range of $70K-$80K along with medical, dental, RRSP, and paid time off benefits.

Matching Summary

The role involves delivering best-in-class account management to ensure clients achieve their goals through ICUC's social media solutions.

Salary

Base: $70K-$80K; Bonus/Equity: Not specified; Benefits: Medical, dental, RRSP, paid time off

Skills & Requirements

Must-have

  • 3 years social media management experience
  • Enterprise client account management
  • Organic social media strategy proficiency
  • Community management and strategic planning
  • Salesforce CRM and SOW creation skills
  • High-speed internet and remote work setup

Nice-to-have

  • Paid social media strategy expertise
  • Sprinklr, Khoros, or Sprout platform knowledge
  • Experience with global Fortune 1000 brands
  • Entrepreneurial thinking and self-starter attitude
  • Additional language fluency beyond English
  • Willingness to travel for onsite visits

Key Requirements

  • Minimum 3 years in social media management
  • Agency setting experience with enterprise clients
  • Valid travel documents for potential onsite visits
  • Criminal record check clearance required
  • Fluency in English (written and verbal)

Work Rights

Not specified

Tailored Resume

Cover Letter