Account Manager - Express Scripts - Hybrid

Express Scripts

Base: $75,200 - $125,300 usd yearly; bonus: eligib...
Hybrid
Client relationship management
Benefit plan knowledge
Cross-functional collaboration
Express Scripts is seeking an Account Manager to enhance client and patient service, manage client relationships, and ensure client satisfaction and retention. The role involves collaboration with cross-functional teams and requires strong analytical, communication, and project management skills

Job Summary

  • The Account Manager is responsible for ensuring clients and patients receive superior service while managing overall satisfaction and retention of an assigned book of business.
  • This role requires proactive review of performance metrics and presentation of operational data to clients to promote satisfaction and identify upsell opportunities.
  • Candidates will enjoy a comprehensive range of benefits including medical, vision, dental, 401(k), company paid life insurance, and a minimum of 18 days of paid time off.

Matching Summary

Match Score: 85

Express Scripts is seeking an Account Manager to enhance client and patient service, manage client relationships, and ensure client satisfaction and retention. The role involves collaboration with cross-functional teams and requires strong analytical, communication, and project management skills.

Salary

Base: $75,200 - $125,300 USD yearly; Bonus: Eligible for annual bonus plan; Benefits: Medical, vision, dental, 401(k), life insurance, tuition reimbursement

Skills & Requirements

Must-have

  • Client relationship management
  • Benefit plan knowledge
  • Cross-functional collaboration
  • Operational performance metrics
  • Project management processes

Nice-to-have

  • Proactive issue resolution
  • Upsell opportunity identification
  • Strong analytical skills
  • Preventative consultation expertise

Key Requirements

  • Bachelor's degree in related field
  • 5-8 years relevant experience with Bachelor's Degree
  • 3-5 years relevant experience with Master's degree
  • Excellent PC skills including Microsoft Office
  • Ability to travel overnight up to 20%

Work Rights

Not specified

Tailored Resume

Cover Letter