Patient Service Representative (psr) Lead - Specialty Clinics

Advocate Health

Base: $21.85 - $32.80; bonus/equity: not specified...
Patient registration and scheduling
Customer service and interpersonal skills
Leadership and delegation skills
Learns 6 different specialty front desks, assists with staffing 50% of the week along with administration and leadership tasks

Job Summary

  • Learns 6 different specialty front desks, assists with staffing 50% of the week along with administration and leadership tasks.
  • Acts as a resource to patient services staff, which includes training/orienting, providing day-to-day work direction, scheduling of staff, and giving input on performance.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Learns 6 different specialty front desks, assists with staffing 50% of the week along with administration and leadership tasks.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Paid Time Off programs, Health and welfare benefits, Flexible Spending Accounts, Family benefits, Defined contribution retirement plans, Educational Assistance Program

Skills & Requirements

Must-have

  • Patient registration and scheduling
  • Customer service and interpersonal skills
  • Leadership and delegation skills
  • Intermediate computer skills
  • Understanding of basic medical terms

Nice-to-have

  • Ability to work in a fast-paced environment
  • Strong attention to detail and accuracy
  • Team building and problem solving

Key Requirements

  • High School Graduate
  • 3 years of experience in customer service and/or leadership
  • No Licensure, Registration, and/or Certification Required

Work Rights

Not specified

Tailored Resume

Cover Letter