It Support Engineer Euc L2

Avaso Ltd

On-site
Windows operating system support
Active directory management
Hardware and software troubleshooting
Avaso Ltd is seeking an IT Support Engineer for its Level 2 End-User Computing (EUC) team, requiring on-site work. The ideal candidate should possess strong technical skills in IT support and troubleshooting, with a focus on providing excellent user experience

Job Summary

  • This role is responsible for delivering high-quality Level 2 IT support services to internal users across the organization.
  • The successful candidate will troubleshoot complex hardware, software, and network issues while maintaining detailed documentation of all interactions.
  • Avaso Ltd offers a dynamic work environment where team members are expected to collaborate effectively with cross-functional teams to resolve technical incidents.

Matching Summary

Match Score: 85

Avaso Ltd is seeking an IT Support Engineer for its Level 2 End-User Computing (EUC) team, requiring on-site work. The ideal candidate should possess strong technical skills in IT support and troubleshooting, with a focus on providing excellent user experience.

Skills & Requirements

Must-have

  • Windows operating system support
  • Active Directory management
  • Hardware and software troubleshooting
  • Remote desktop connectivity
  • Ticketing system usage

Nice-to-have

  • Strong customer service orientation
  • Excellent verbal communication skills
  • Proactive problem-solving approach
  • Ability to work in a fast-paced environment

Key Requirements

  • Previous experience in IT support or help desk roles
  • Proficiency with Microsoft Windows environments
  • Knowledge of Active Directory and DNS protocols

Work Rights

Not specified

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