Senior Customer Service Representative With Danish

Solenis

Not specified
Danish and english proficiency
Complex customer issue resolution
Crm tools and service platforms
Solenis is seeking a Senior Customer Service Representative fluent in Danish to support complex customer needs and enhance service processes. The ideal candidate should have 3-5 years of customer service experience, strong communication skills, and proficiency in CRM tools

Job Summary

  • The Senior Customer Service Representative with Danish is a key contact for complex customer needs, providing expert support and ensuring high levels of satisfaction and loyalty.
  • Key Responsibilities include resolving escalated or complex customer issues, mentoring and training entry-level Customer Service Representatives, and identifying and supporting improvements in service processes.
  • Solenis offers competitive compensation, comprehensive benefits including private medical care, life insurance, an employee retirement plan, a sports card, and an Employee Assistance Program.

Matching Summary

Match Score: 85

Solenis is seeking a Senior Customer Service Representative fluent in Danish to support complex customer needs and enhance service processes. The ideal candidate should have 3-5 years of customer service experience, strong communication skills, and proficiency in CRM tools.

Skills & Requirements

Must-have

  • Danish and English proficiency
  • complex customer issue resolution
  • CRM tools and service platforms
  • mentoring junior team members

Nice-to-have

  • improving service processes
  • monitoring service quality
  • building strong customer relationships

Key Requirements

  • 3-5 years customer service experience
  • senior or lead roles experience
  • High school diploma required
  • eligible to work in the EU area

Work Rights

eligible to work in the EU area

Tailored Resume

Cover Letter