Family Service Counselor

Service Corporation International

Lincoln, NE, US
Not specified
1-2 hours daily prospecting activity
Current state driver's license required
Pass internal presentation certification within 30 days
Service Corporation International is seeking a Family Service Counselor in Lincoln, NE, responsible for providing personalized service to client families while generating revenue through cemetery arrangements. The role emphasizes relationship building, customer service, and teamwork, with a focus on listening and understanding families' unique needs

Job Summary

  • The Family Service Counselor serves as the primary contact for families, making at-need cemetery arrangements and selling pre-need plans.
  • Associates are accountable for generating revenue by prospecting 1-2 hours daily and building trust-based relationships with clients.
  • The role requires collaboration with funeral directors and staff to provide seamless service from initial contact through aftercare.

Matching Summary

Match Score: 75

Service Corporation International is seeking a Family Service Counselor in Lincoln, NE, responsible for providing personalized service to client families while generating revenue through cemetery arrangements. The role emphasizes relationship building, customer service, and teamwork, with a focus on listening and understanding families' unique needs.

Skills & Requirements

Must-have

  • 1-2 hours daily prospecting activity
  • Current state driver's license required
  • Pass internal presentation certification within 30 days

Nice-to-have

  • Empathy and respectful communication style
  • Ability to work evenings and weekends
  • Flexible availability for up to 12 hour days

Key Requirements

  • High school diploma or equivalent
  • 1-2 years of customer service or sales experience preferred
  • Obtain insurance license if required by state law

Work Rights

Not specified

Tailored Resume

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