Desktop Support Technician

Flex

Salt Lake City, Utah, United States
Not specified; not specified; full range of medica...
Windows 10/11 and windows server expertise
Active directory gpo management
Printer troubleshooting and driver installation
The Desktop Support Technician will support extraordinary teams by installing and maintaining desktop hardware, software, and office printers

Job Summary

  • The Desktop Support Technician will support extraordinary teams by installing and maintaining desktop hardware, software, and office printers.
  • Responsibilities include attending production line incidents, maintaining Active Directory GPOs, and planning monthly patching activities.
  • The company offers a full range of medical, dental, vision plans, life insurance, and matching 401(k) contributions.

Matching Summary

The Desktop Support Technician will support extraordinary teams by installing and maintaining desktop hardware, software, and office printers.

Salary

Not specified; Not specified; Full range of medical, dental, and vision plans included

Skills & Requirements

Must-have

  • Windows 10/11 and Windows Server expertise
  • Active Directory GPO management
  • Printer troubleshooting and driver installation
  • Break/fix skills for laptops and peripherals
  • Networking knowledge including IP and DHCP

Nice-to-have

  • Excellent customer service communication skills
  • Experience with ServiceNow ticketing system
  • Knowledge of cloud vs on-prem environments
  • Familiarity with MDF/IDF switch infrastructure
  • Ability to propose solutions to recurrent issues

Key Requirements

  • CompTIA A+ or ITIL certification preferred
  • Strong experience with WSUS and Windows patching cycles
  • No sponsorship available for this role

Work Rights

Not specified

Tailored Resume

Cover Letter