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Sofitel Sydney Wentworth is seeking a Guest Relation Officer for their hotel in Bogor, Indonesia. The ideal candidate will have 1-2 years of experience in guest relations or front office roles within a luxury hotel environment, focusing on delivering exceptional customer service and managing guest interactions.
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Job Summary
Join a hotel that is a member of the Accor network, bringing together more than 45 brands.
The Guest Relation Officer (GRO) is responsible for ensuring a personalized and memorable guest experience by providing attentive, professional, and proactive service.
Pullman Ciawi Vimala Hills Resort Spa & Convention achieved the prestigious accolade of "Hotel of the Year" at the Accor Asia Leadership Conference.
Matching Summary
Match Score: 75
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Sofitel Sydney Wentworth is seeking a Guest Relation Officer for their hotel in Bogor, Indonesia. The ideal candidate will have 1-2 years of experience in guest relations or front office roles within a luxury hotel environment, focusing on delivering exceptional customer service and managing guest interactions.
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Skills & Requirements
Must-have
personalized guest experience
handle guest inquiries and requests
monitor guest preferences
coordinate VIP arrangements
manage guest feedback
promote hotel facilities and services
Nice-to-have
embody responsible hospitality
positive and memorable impact
life beats faster
breathtaking natural vistas
Key Requirements
1-2 years of experience in Front Office or Guest Relations