As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
As a Customer Banking Specialist in our Mt Isa Branch, you will deliver a seamless experience by responding to customers’ transactional banking needs and conduct financial health checks to identify opportunities for tailored products and services.
You will educate customers on in-branch technology and digital banking solutions while upholding the bank’s strong risk culture and compliance practices.
Matching Summary
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Customer service skills
Transactional banking processing
Cash handling and ATM procedures
Risk and compliance adherence
Financial health checks
Digital banking education
Nice-to-have
Collaborative culture contribution
Problem-solving abilities
Communication skills
Interest in financial wellbeing
Ability to work in busy retail environment
Key Requirements
Entry-level position
Part time availability Monday to Friday 9.30am - 1.30pm
Genuine passion for customer service
Ability to ask relevant questions and refer customers