Director Of Customer Onboarding

SiteMinder

Bangkok, Thailand
Not specified; equity pyckages available; benefits...
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Managing customer-facing teams in saas
Driving results in fast-paced high-growth environment
Data-driven decision-making for performance optimization
** SiteMinder is seeking a Regional Director of Customer Onboarding based in Bangkok, Thailand, to lead and enhance the onboarding process for their hotel commerce platform. The role requires strong leadership and operational skills in a SaaS context, focusing on customer satisfaction and team performance. **

Job Summary

  • This role plays a pivotal part in ensuring successful onboarding for new and existing customers to become active users of the platform.
  • The position requires leading team leaders who guide onboarding specialists while achieving annual regional targets and individual KPIs.
  • SiteMinder offers equity packages, a hybrid working model, and generous parental leave policies as part of their benefits.

Matching Summary

Match Score: 75

** SiteMinder is seeking a Regional Director of Customer Onboarding based in Bangkok, Thailand, to lead and enhance the onboarding process for their hotel commerce platform. The role requires strong leadership and operational skills in a SaaS context, focusing on customer satisfaction and team performance. **

Salary

Not specified; Equity packages available; Benefits include hybrid work and parental leave

Skills & Requirements

Must-have

  • Managing customer-facing teams in SaaS
  • Driving results in fast-paced high-growth environment
  • Data-driven decision-making for performance optimization

Nice-to-have

  • Exceptional communication and negotiation skills
  • Fostering a culture of continuous improvement
  • Ability to travel within the region as needed

Key Requirements

  • Proven track record managing customer-facing teams
  • Extensive experience in the SaaS industry
  • Demonstrated leadership in high-growth environments

Work Rights

Not specified

Tailored Resume

Cover Letter