Ed, Crm Product Owner, Data & Ai

Novartis UK

East Hanover, NJ, United States
Base: $236,600.00 - $439,400.00 py; bonus/equity: ...
Hybrid
Salesforce agentforce and health cloud expertise
Veeva platform integration experience
Generative ai and machine learning implementation
This role is pivotal in transforming the CRM operating model by integrating advanced analytics, machine learning, and agentic solutions to deliver a world-class customer-centric experience

Job Summary

  • This role is pivotal in transforming the CRM operating model by integrating advanced analytics, machine learning, and agentic solutions to deliver a world-class customer-centric experience.
  • The position requires deep expertise in Salesforce ecosystems including Data Cloud, Marketing Cloud, and Veeva to drive actionable insights across the commercial organization.
  • Candidates will receive a comprehensive benefits package including health, life, disability benefits, a 401(k) with company contribution, and eligibility for annual equity awards.

Matching Summary

This role is pivotal in transforming the CRM operating model by integrating advanced analytics, machine learning, and agentic solutions to deliver a world-class customer-centric experience.

Salary

Base: $236,600.00 - $439,400.00 per year; Bonus/Equity: Performance-based cash incentive and annual equity awards eligible; Benefits: Comprehensive health, life, disability, 401(k) match, and generous time off

Skills & Requirements

Must-have

  • Salesforce Agentforce and Health Cloud expertise
  • Veeva platform integration experience
  • Generative AI and Machine Learning implementation
  • CRM product management leadership
  • Data governance and compliance frameworks
  • Agile delivery and backlog prioritization

Nice-to-have

  • Cross-functional stakeholder alignment
  • Inspirational leadership and team building
  • Strategic marketing and go-to-market skills
  • Customer experience optimization
  • Build vs buy analysis capabilities

Key Requirements

  • Minimum 10+ years in product management or technology strategy
  • Bachelor's degree required; Master's or MBA preferred
  • Proven success leading large-scale CRM transformation programs
  • Experience managing high-performing product management teams

Work Rights

Not specified

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