Chanel & Moi Operations Supervisor

Chanel (Australia) Pty Ltd

Singapore
Not specified
Operational leadership and governance
After-sales service process optimization
Team management and performance development
Chanel is seeking an Operations Supervisor for their Les Ateliers Chanel & Moi in Singapore. The role involves ensuring exceptional after-sales service by leading operational excellence, optimizing processes, and fostering a high-performing team culture

Job Summary

  • The role focuses on protecting and elevating CHANEL's brand prestige by establishing strategic operational foundations for after-sales excellence.
  • You will lead the triage, prioritization, and execution of all after-sales service requests while ensuring high-quality outcomes and seamless client journeys.
  • Success requires fostering a high-performing culture through rigorous training, coaching, and adherence to strict governance and safety protocols.

Matching Summary

Match Score: 85

Chanel is seeking an Operations Supervisor for their Les Ateliers Chanel & Moi in Singapore. The role involves ensuring exceptional after-sales service by leading operational excellence, optimizing processes, and fostering a high-performing team culture.

Skills & Requirements

Must-have

  • Operational leadership and governance
  • After-sales service process optimization
  • Team management and performance development
  • Data-driven decision making and KPI monitoring
  • WHS compliance and risk assessment

Nice-to-have

  • Strategic advocacy for brand prestige
  • Cross-functional collaboration skills
  • Client-centric storytelling ability
  • Experience in luxury hospitality standards
  • Proactive problem-solving mindset

Key Requirements

  • Bachelor's degree required
  • Strong problem solving and learning mindset
  • Proven track record in team building and empowerment

Work Rights

Not specified

Tailored Resume

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