Senior Associate, Project Manager, Consumer Intelligence

Capital One

McLean, VA, USA
Mclean, va: $96,500 - $110,100; richmond, va: $87,...
Lead project delivery
Manage tech infrastructure
Capture customer feedback
The Consumer Intelligence team was created by CEO mandate to capture the voice of the customer to inform business decisions

Job Summary

  • The Consumer Intelligence team was created by CEO mandate to capture the voice of the customer to inform business decisions.
  • This role involves leading project delivery, managing tech infrastructure, supporting research, and stewarding documentation and processes.
  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Matching Summary

The Consumer Intelligence team was created by CEO mandate to capture the voice of the customer to inform business decisions.

Salary

McLean, VA: $96,500 - $110,100; Richmond, VA: $87,700 - $100,100; Bonus/Equity: Performance based incentive compensation; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Lead project delivery
  • Manage tech infrastructure
  • Capture customer feedback
  • Manage stakeholder expectations
  • Develop system documentation
  • Drive well-educated decisions

Nice-to-have

  • Strategic thinker
  • Adapt to dynamic environment
  • Highly tuned emotional intelligence
  • Deep seated empathy
  • Systems thinker

Key Requirements

  • Bachelor's degree or Military experience
  • At least two years' experience in Process or Project Management
  • PMP, Lean, Agile or Six Sigma certification
  • Familiarity with SQL and Jira
  • Strong written and verbal communication skills
  • Work experience achieving results with complex projects

Work Rights

Not specified

Tailored Resume

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