홈헬스케어 상담 간호사

바이탈에어코리아

Unknown
Home healthcare device support
Patient consultation and monitoring
Medical device usage education
The role involves supporting patients using home respiratory devices by providing device checks, usage education, and close collaboration with medical professionals to ensure safe and reliable treatment environments

Job Summary

  • The role involves supporting patients using home respiratory devices by providing device checks, usage education, and close collaboration with medical professionals to ensure safe and reliable treatment environments.
  • You will manage customer consultations, schedule coordination, document processing, and respond promptly to service requests and complaints 24/7, contributing to a differentiated service experience.
  • VitalAire Korea is a leading home healthcare company with over 20 years of experience, part of the global Air Liquide group which embraces diversity and inclusion to foster innovation and employee success.

Matching Summary

The role involves supporting patients using home respiratory devices by providing device checks, usage education, and close collaboration with medical professionals to ensure safe and reliable treatment environments.

Skills & Requirements

Must-have

  • Home healthcare device support
  • Patient consultation and monitoring
  • Medical device usage education
  • Customer service and complaint handling
  • Schedule and document management
  • 24/7 service request response

Nice-to-have

  • Collaboration with sales and field teams
  • Use of Kakao & Kairin app for consultations
  • Experience with CTI and call recording
  • Experience in clinical hospital settings
  • Multicultural and inclusive work environment

Key Requirements

  • Associate degree or higher
  • Relevant experience in customer service or consultation
  • Nurse license preferred
  • Minimum 2 years clinical hospital experience preferred
  • Willingness to work night shifts, weekends, and holidays

Work Rights

Not specified

Tailored Resume

Cover Letter