Chapter Lead Customer Channels And Data (ccd) Non-financial Risk
Kombuki
Australia
End-to-end non-financial risk management
Technology risk, data governance, ai risk
Ai/model risk, operational risk, third-party risk
As Chapter Lead Customer Channels and Data (CCD) – Non‑Financial Risk, you will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology‑led outcomes safely and within risk appetite
Job Summary
As Chapter Lead Customer Channels and Data (CCD) – Non‑Financial Risk, you will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology‑led outcomes safely and within risk appetite.
You are accountable for end‑to‑end non‑financial risk management across customer and banker channels, data and analytics, AI and models, technology platforms, and supplier environments.
You’ll be empowered to lead, influence and make a real difference at scale—particularly as the business continues to build an AI‑enabled, data‑driven operating environment.
Matching Summary
As Chapter Lead Customer Channels and Data (CCD) – Non‑Financial Risk, you will play a pivotal role in fostering a proactive risk and control culture while enabling CCD to deliver innovative, technology‑led outcomes safely and within risk appetite.
Skills & Requirements
Must-have
End-to-end non-financial risk management
Technology risk, data governance, AI risk
AI/model risk, operational risk, third-party risk
Data, analytics, model governance lifecycle
Responsible and ethical AI practices
Risk and change management frameworks
People leadership and team development
Nice-to-have
Growth mindset and sound judgement
Constructive challenge in innovative environments
Human-in-the-loop controls
GenAI/LLM governance
Key Requirements
Extensive experience in non-financial risk management
Deep expertise across technology, data, AI, model, operational, and third-party risk
Strong understanding of data, analytics, and model governance
Proven experience applying risk and change frameworks
Demonstrated ability to influence senior stakeholders