Client Manager - Wealth Management Investment Software, Avp - Charles River Development

State Street Corporation

Multiple Locations
Base: $80,000 - $140,000; bonus/equity: not specif...
On-site
Client satisfaction and retention
Effective delivery of projects and services
Develop senior client relationships
State Street Corporation is seeking a Client Manager for Wealth Management Investment Software at Charles River Development. The role focuses on client satisfaction, retention, and growth, requiring strong relationship management and communication skills

Job Summary

  • As the Client Manager focused on Wealth Management clients, you will be responsible for client satisfaction, retention, and growth by ensuring the effective delivery of Charles River IMS projects, support and services while working closely with client senior leaders to ensure strategic alignment and strong, long-term partnerships.
  • You will leverage your sharp organizational and strong interpersonal skills to ensure Charles River continues to deliver exceptional client service experience, while advancing the goals of the organization.
  • Charles River Client Managers are expected to actively manage a book of Charles River IMS accounts by ensuring a high touch engagement model with clients, including regular onsite visits, project status calls and executive engagements.

Matching Summary

Match Score: 85

State Street Corporation is seeking a Client Manager for Wealth Management Investment Software at Charles River Development. The role focuses on client satisfaction, retention, and growth, requiring strong relationship management and communication skills.

Salary

Base: $80,000 - $140,000; Bonus/Equity: Not specified; Benefits: Comprehensive benefits program including 401K, medical, dental, vision, paid-time off

Skills & Requirements

Must-have

  • Client satisfaction and retention
  • Effective delivery of projects and services
  • Develop senior client relationships
  • Understand Charles River IMS functionality
  • Collaborate with internal account teams
  • Proactive issue resolution
  • Awareness of wealth management market trends

Nice-to-have

  • Trusted advisor and direct point of contact
  • Advocate for clients within Charles River
  • Influence internal and client leaders
  • Advance organizational goals

Key Requirements

  • 7 years experience in Financial Services/Software
  • BA/BS degree in Finance, Technology or relevant discipline
  • Demonstrable strong communication and presentation skills
  • Ability to foster strong relationships
  • Strong analytical and problem-solving skills
  • Ability to multi-task
  • Proven organizational skills
  • Self-motivated
  • Ability to travel 20% – 40%

Work Rights

Not specified

Tailored Resume

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