Dispute Resolution Analyst I

Interactive Brokers Group, Inc.

Mumbai, India
Competitive salary pyckage; performance-based annu...
On-site
3-5 years financial services experience
Strong written communication skills
Knowledge of financial markets and products
The role is critical in maintaining client trust and regulatory compliance by investigating and resolving complex client complaints and regulatory inquiries

Job Summary

  • The role is critical in maintaining client trust and regulatory compliance by investigating and resolving complex client complaints and regulatory inquiries.
  • Candidates will investigate trade execution issues, account funding delays, corporate actions, and platform technology problems using proprietary systems.
  • The company offers a competitive salary package, performance-based annual bonus in cash and stocks, and modern offices with free amenities.

Matching Summary

The role is critical in maintaining client trust and regulatory compliance by investigating and resolving complex client complaints and regulatory inquiries.

Salary

Competitive salary package; Performance-based annual bonus (cash and stocks); Group Medical & Life Insurance included

Skills & Requirements

Must-have

  • 3-5 years financial services experience
  • Strong written communication skills
  • Knowledge of financial markets and products
  • Proficiency in Microsoft Word and Excel

Nice-to-have

  • Programming skills for data analysis
  • Proficiency with AI tools
  • Experience with Bloomberg Terminal
  • Additional language fluency

Key Requirements

  • Bachelor's degree in Finance or related field
  • Minimum 3-5 years in financial services
  • Fluency in English required

Work Rights

Not specified

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