Account Manager, Experience Management

JLL

Chicago, IL, USA
Base: $100,000.00 – $110,000.00 usd py; bonus/equi...
Fully remote
5+ years luxury hospitality experience
5+ years management of hourly staff
Budget management and financial reporting
The role serves as the primary liaison between JLL, clients, and on-site teams to ensure contractual compliance and operational excellence

Job Summary

  • The role serves as the primary liaison between JLL, clients, and on-site teams to ensure contractual compliance and operational excellence.
  • Candidates will manage account budgets, track expenditures, and identify cost-saving opportunities while maintaining high service quality.
  • JLL offers a comprehensive benefits package including 100% paid parental leave, early access to earned wages, and a supportive culture prioritizing wellness.

Matching Summary

The role serves as the primary liaison between JLL, clients, and on-site teams to ensure contractual compliance and operational excellence.

Salary

Base: $100,000.00 – $110,000.00 USD per year; Bonus/Equity: Not specified; Benefits: 401(k) matching, 100% paid parental leave, Daily Pay access

Skills & Requirements

Must-have

  • 5+ years luxury hospitality experience
  • 5+ years management of hourly staff
  • Budget management and financial reporting
  • Vendor coordination and service delivery
  • Client relationship management

Nice-to-have

  • Corporate real estate services background
  • Workplace strategy consulting experience
  • Cross-functional team leadership
  • Innovation in workplace programming
  • Sustainability program implementation

Key Requirements

  • Bachelor's degree in Business Administration or related field
  • Minimum 5 years management experience
  • Authorized to work in the United States without sponsorship
  • Located within Chicagoland area

Work Rights

Must be authorized to work in the US without sponsorship

Tailored Resume

Cover Letter