Front Office Supervisor

Baystreetyard

Previous hospitality supervisory experience
Experience in hotel front desk positions
Strong coaching and training skills
The Front Office Supervisor will support the Front Office Manager and oversee day-to-day operations including staff for the Front Desk, Night Audit, Valets, and PBX

Job Summary

  • The Front Office Supervisor will support the Front Office Manager and oversee day-to-day operations including staff for the Front Desk, Night Audit, Valets, and PBX.
  • This role requires ensuring the team provides exemplary service to deliver a memorable guest experience while serving as the initial point of escalation for any issues.
  • The successful candidate must embody the hotel culture, manage department schedules, and act as Property Manager on Duty when senior leadership is absent.

Matching Summary

The Front Office Supervisor will support the Front Office Manager and oversee day-to-day operations including staff for the Front Desk, Night Audit, Valets, and PBX.

Skills & Requirements

Must-have

  • Previous hospitality supervisory experience
  • Experience in hotel Front Desk positions
  • Strong coaching and training skills

Nice-to-have

  • Ability to use technology like iPads
  • Top notch phone and customer service skills
  • Proven experience in guest relations

Key Requirements

  • High school diploma or equivalent
  • Prior hospitality supervisory experience
  • Experience in hotel Front Desk positions

Work Rights

Not specified

Tailored Resume

Cover Letter