Sr. Financial Counselor - King's Hwy - Full Time

Ochsner Health

Shreveport, LA, US
Fully remote
Patient billing inquiries
Collections and account adjustments
Customer service in healthcare
Ochsner Health is committed to serving, healing, leading, educating, and innovating with a focus on making a difference for patients and employees

Job Summary

  • Ochsner Health is committed to serving, healing, leading, educating, and innovating with a focus on making a difference for patients and employees.
  • This role ensures the best patient experience by providing timely and accurate financial assistance and handling complex billing inquiries.
  • The position requires collaboration with clinical staff, coaching team members, and maintaining compliance with federal, state, and local laws.

Matching Summary

Ochsner Health is committed to serving, healing, leading, educating, and innovating with a focus on making a difference for patients and employees.

Skills & Requirements

Must-have

  • patient billing inquiries
  • collections and account adjustments
  • customer service in healthcare
  • proficient in Microsoft Office
  • data entry and patient information retrieval
  • authorization and fee arrangement setup

Nice-to-have

  • bilingual communication skills
  • coaching and staff training
  • problem solving and attention to detail
  • ability to work independently and in teams
  • multi-tasking in fast paced environment
  • professionalism under stress

Key Requirements

  • High School diploma or equivalent
  • 2 years customer service or healthcare experience
  • 1 year healthcare business office preferred
  • proficiency in Word, Excel, PowerPoint
  • reliable transportation for travel
  • knowledge of healthcare billing processes

Work Rights

Not specified

Tailored Resume

Cover Letter