Community Service Representative

County of Maricopa

Maricopa County, AZ, US
Base: $20.25 - $25.38 hourly; overtime: eligible f...
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One year of customer service experience
High school diploma or ged
Computer literacy for email and web access
** The County of Maricopa is seeking a Community Service Representative to engage with the public and respond to inquiries related to public health services. This role emphasizes customer service, problem-solving, and the ability to work in a collaborative environment with a commitment to community satisfaction. **

Job Summary

  • This position serves as a front-line response to community calls, questions, complaints, and compliments for the Department of Public Health.
  • Employees are expected to maintain transparency, use critical thinking, and prioritize community satisfaction in every interaction.
  • The role offers a hybrid work schedule option, tuition reimbursement, and enrollment in the Arizona State Retirement System with a 100% employer match.

Matching Summary

Match Score: 75

** The County of Maricopa is seeking a Community Service Representative to engage with the public and respond to inquiries related to public health services. This role emphasizes customer service, problem-solving, and the ability to work in a collaborative environment with a commitment to community satisfaction. **

Salary

Base: $20.25 - $25.38 hourly; Overtime: Eligible for hours over 40; Benefits: Tuition reimbursement, childcare benefits, retirement match

Skills & Requirements

Must-have

  • One year of customer service experience
  • High School Diploma or GED
  • Computer literacy for email and web access

Nice-to-have

  • Bilingual in Spanish and English
  • Two or more years in customer service
  • Experience with public health initiatives

Key Requirements

  • One year of customer service experience
  • High School Diploma or GED
  • Evidence of immunity for vaccine-preventable illnesses within one month

Work Rights

Not specified

Tailored Resume

Cover Letter