Senior Auto Adjuster - Complex Non-injury

USAA

Colorado Springs, CO, US
Base: $56,240.00 - $94,910.00; bonus/equity: not s...
Onsite
Auto physical damage adjustment
Coverage and liability determination
Negotiate liability and settlements
Adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations

Job Summary

  • Adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations.
  • Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and empathy.
  • At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.

Matching Summary

Adjust highly complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations.

Salary

Base: $56,240.00 - $94,910.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

Skills & Requirements

Must-have

  • Auto Physical Damage adjustment
  • Coverage and liability determination
  • Negotiate liability and settlements
  • Regulatory compliance
  • Proactive problem solving

Nice-to-have

  • Exceptional service and empathy
  • Financial security mission
  • Military community focus
  • Flexible work environment

Key Requirements

  • High School Diploma or General Equivalency Diploma
  • 2 years of customer service experience
  • 1 year of experience handling auto non injury liability claims
  • Acquisition and maintenance of insurance adjuster license
  • Experience determining auto liability coverage
  • Proficient knowledge of auto claims contract and state laws

Work Rights

Not specified

Tailored Resume

Cover Letter