Senior Manager, It Service Management

NgTodayJobs

Not specified
Itil best practices
Incident management
Change management
The Senior Manager of IT Service Management at NgTodayJobs is responsible for overseeing ITSM governance, incident and change management, and ensuring compliance with ITIL best practices. The role requires a strong background in IT Service Management, with a focus on leadership and continuous improvement in a collaborative and inclusive work environment

Job Summary

  • At Integer, our values are embedded in everything we do.
  • We provide a comprehensive benefits package with immediate eligibility including medical, dental, and vision.
  • Our compensation program includes base salary and a cash-based incentive program supporting our pay-for-performance philosophy.

Matching Summary

Match Score: 85

The Senior Manager of IT Service Management at NgTodayJobs is responsible for overseeing ITSM governance, incident and change management, and ensuring compliance with ITIL best practices. The role requires a strong background in IT Service Management, with a focus on leadership and continuous improvement in a collaborative and inclusive work environment.

Skills & Requirements

Must-have

  • ITIL best practices
  • Incident Management
  • Change Management
  • Problem Management
  • SOX ITGCs governance

Nice-to-have

  • executive communication skills
  • continuous improvement mindset
  • collaborative leadership style

Key Requirements

  • Bachelor’s degree in computer science
  • Minimum of 10 years of experience in IT Service Management
  • Strong working knowledge of ITIL practices

Work Rights

Not specified

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