The Guest Relations Executive serves as the first point of contact, setting the tone for a refined and memorable guest experience at House of Tan Yeok Nee
Job Summary
The Guest Relations Executive serves as the first point of contact, setting the tone for a refined and memorable guest experience at House of Tan Yeok Nee.
This role is responsible for managing all reservations through the TableCheck system while ensuring seamless coordination of bookings and optimizing seating arrangements.
The position requires acting as a storyteller and guide to welcome guests, introduce them to different spaces within the house, and personally escort them to the welcome area.
Matching Summary
Match Score: 85
The Guest Relations Executive serves as the first point of contact, setting the tone for a refined and memorable guest experience at House of Tan Yeok Nee.
Skills & Requirements
Must-have
Manage reservations via TableCheck system
Welcome and escort guests to designated areas
Handle private room booking enquiries
Maintain strong product knowledge of venue
1 year of relevant hospitality experience
Nice-to-have
Passion for creating memorable guest experiences
Ability to work flexible shifts and weekends
Strong communication and attention to detail
Willingness to upsell promotions and events
Key Requirements
1 year of relevant experience
Professional appearance and grooming standards
Comfortable with flexible work hours including shifts