Customer Success Manager (fresno/sacramento)

Philips UK

Fresno, CA, US
Base: $126,000 to $201,000; bonus/equity: annual i...
Fully remote
Customer relationship management experience
Hospital healthcare industry experience
Med device industry experience
Overseeing the full lifecycle of strategy, execution, adoption, and value delivery for long-term strategic partnerships within the Hospital Patient Monitoring (HPM) ecosystem

Job Summary

  • Overseeing the full lifecycle of strategy, execution, adoption, and value delivery for long-term strategic partnerships within the Hospital Patient Monitoring (HPM) ecosystem.
  • Driving tangible clinical, operational, and financial improvements by working closely with clinical, operational, technical, and executive stakeholders.
  • Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

Matching Summary

Overseeing the full lifecycle of strategy, execution, adoption, and value delivery for long-term strategic partnerships within the Hospital Patient Monitoring (HPM) ecosystem.

Salary

Base: $126,000 to $201,000; Bonus/Equity: annual incentive bonus, sales commission or long-term incentives may be offered; Benefits: comprehensive Philips Total Rewards benefits program

Skills & Requirements

Must-have

  • Customer Relationship Management experience
  • Hospital healthcare industry experience
  • Med device industry experience
  • Executive influence and leadership
  • Hospital patient monitoring knowledge

Nice-to-have

  • Data-driven customer success roadmap
  • Trusted advisor to customers
  • Salesforce KPI management
  • Gainsight certification

Key Requirements

  • 5+ years experience
  • Bachelor's or Master's degree
  • US work authorization
  • Reside in or commute to Fresno or Sacramento, CA

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter