Ms Engineer L1 Vc Support

NTT DATA

On-site
Pulse secure ssl vpn
Virtual juniper
Palo alto firewalls
NTT DATA is seeking a Networking Managed Services Engineer (L1) to provide managed services and support for client IT infrastructure. The role involves incident resolution, monitoring, and client interaction, requiring a basic understanding of networking technologies and a strong client-focused approach

Job Summary

  • This entry-level role focuses on providing managed services to ensure client IT infrastructure remains operational through proactive monitoring and incident resolution.
  • The position requires investigating first-line incidents, executing maintenance activities like patching, and following approved procedures for request fulfillment.
  • NTT DATA is a global technology leader serving 75% of the Fortune Global 100 with a commitment to diversity, inclusion, and responsible innovation.

Matching Summary

Match Score: 85

NTT DATA is seeking a Networking Managed Services Engineer (L1) to provide managed services and support for client IT infrastructure. The role involves incident resolution, monitoring, and client interaction, requiring a basic understanding of networking technologies and a strong client-focused approach.

Skills & Requirements

Must-have

  • Pulse Secure SSL VPN
  • Virtual Juniper
  • Palo Alto Firewalls
  • Fortinet Firewalls
  • Cisco Nexus switches
  • BGP OSPF EIGRP protocols

Nice-to-have

  • Strong work ethic
  • Adaptability to changing environments
  • Client-focused approach
  • Excellent active listening skills
  • Resilience under pressure

Key Requirements

  • Bachelor's degree in information technology or computing
  • Basic understanding of routing protocols and firewalls
  • Proficiency with ITSM tools and processes

Work Rights

Not specified

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