Vp, Quality

TaskUs

Pasig, Philippines
Leadership in quality teams
Experience in contact center industry
Process improvement expertise
TaskUs is committed to a People First culture that prioritizes employee well-being and professional growth

Job Summary

  • TaskUs is committed to a People First culture that prioritizes employee well-being and professional growth.
  • The VP, Quality will drive customer experience improvements by analyzing and recommending process enhancements.
  • This role requires collaboration with various teams to achieve quality and customer satisfaction goals.

Matching Summary

TaskUs is committed to a People First culture that prioritizes employee well-being and professional growth.

Skills & Requirements

Must-have

  • Leadership in quality teams
  • Experience in contact center industry
  • Process improvement expertise

Nice-to-have

  • Strong critical thinking skills
  • Passion for customer experience
  • Ability to mentor teams

Key Requirements

  • Minimum of 15 years management experience
  • Six Sigma Black Belt certification
  • Global experience in BPO environment

Work Rights

Not specified

Tailored Resume

Cover Letter