Consultant – Global Customer Care

Smith+Nephew

Kharadi, Pune, India
Not specified; not specified; major medical covera...
Hybrid
Lean six sigma gemba kaizen methodologies
Value stream mapping expertise
End-to-end transition leadership
The role focuses on driving operational efficiency through Lean, Six Sigma, and Kaizen initiatives within a dynamic global environment

Job Summary

  • The role focuses on driving operational efficiency through Lean, Six Sigma, and Kaizen initiatives within a dynamic global environment.
  • Candidates will lead end-to-end transitions for new projects while acting as the voice to leadership regarding progress and risks.
  • The position offers comprehensive benefits including major medical coverage, educational assistance, and night shift allowances for US shift timings.

Matching Summary

The role focuses on driving operational efficiency through Lean, Six Sigma, and Kaizen initiatives within a dynamic global environment.

Salary

Not specified; Not specified; Major medical coverage; Educational Assistance; Night Shift Allowances; Free Cab Transport

Skills & Requirements

Must-have

  • Lean Six Sigma Gemba Kaizen methodologies
  • Value Stream Mapping expertise
  • End-to-end transition leadership
  • PMP project management methodology
  • Global vendor and partner management

Nice-to-have

  • Data-driven decision making skills
  • Cross-cultural global team collaboration
  • Customer experience (NPS/CSAT) focus
  • Influence senior leadership stakeholders

Key Requirements

  • Bachelor's Degree in Business Administration or Supply Chain
  • 5 to 10 years of Process Excellence and PMO experience
  • Validated PMP certification preferred
  • Experience working across global teams and diverse time zones

Work Rights

Not specified

Tailored Resume

Cover Letter