Help Desk Support Specialist

CACI

North Charleston, South Carolina, US
Base: $58,500 - $122,800; bonus/equity: not specif...
Fully remote
Active secret clearance
Windows operating systems
Microsoft office suite
The Help Desk Support Specialist will provide technical assistance to end-users supporting two USMC projects under CACI’s military health portfolio

Job Summary

  • The Help Desk Support Specialist will provide technical assistance to end-users supporting two USMC projects under CACI’s military health portfolio.
  • Provide timely and effective technical support to end-users via phone and email, assist in the diagnosis and resolution of hardware, software, and network issues.
  • Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

Matching Summary

The Help Desk Support Specialist will provide technical assistance to end-users supporting two USMC projects under CACI’s military health portfolio.

Salary

Base: $58,500 - $122,800; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Active Secret clearance
  • Windows operating systems
  • Microsoft Office Suite
  • Jira Service Management
  • Confluence
  • remote desktop tools

Nice-to-have

  • Agile Model Software Project Management
  • Atlassian tools
  • cloud applications
  • customer service oriented
  • mission driven

Key Requirements

  • Minimum of two years of experience
  • Associate’s or Bachelor’s degree preferred
  • Active Secret clearance

Work Rights

Active Secret clearance

Tailored Resume

Cover Letter