Bi-lingual Pharmacy Tech Support/call Center Rep (work From Home)

IQVIA

Remote US
Base: $18.00 ph; bonus/equity: not specified; bene...
Fully remote
Bi-lingual english/spanish
Payment assistance solutions
Program eligibility
Provide payment assistance solutions such as co-pay cards or vouchers to patients in need of available therapies

Job Summary

  • Provide payment assistance solutions such as co-pay cards or vouchers to patients in need of available therapies.
  • Field requests including card activation, program eligibility, explanation of program benefits, and troubleshooting of submission rejections.
  • This role is a 100% remote contract position with the opportunity for conversion to a full-time IQVIA employee.

Matching Summary

Provide payment assistance solutions such as co-pay cards or vouchers to patients in need of available therapies.

Salary

Base: $18.00 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Bi-lingual English/Spanish
  • Payment assistance solutions
  • Program eligibility
  • Submission rejection troubleshooting

Nice-to-have

  • Patient support programs
  • Innovative solutions
  • Teamwork and inclusiveness

Key Requirements

  • High School Diploma or equivalent
  • Pharmacy Technician experience
  • HIPAA certified
  • 3+ years call center experience
  • Bi-lingual (English/Spanish)

Work Rights

Must reside in the same country where the job is located

Tailored Resume

Cover Letter