Public Benefits Specialis-entry | Bilingual Preferred English/spanish!

Oregon Department of Human Services

Portland, USA
Base: $3,798 - $4,954 monthly; bonus/equity: not s...
Front-line customer service
Handling confidential information
Data entry and verification
Empower Oregonians to rise above poverty and facilitate access to vital services

Job Summary

  • Empower Oregonians to rise above poverty and facilitate access to vital services.
  • Assist Oregonians in-person and by phone with online eligibility application systems for various state programs.
  • Receive 5% bilingual differential pay upon passing a test if bilingual in English and Spanish.

Matching Summary

Empower Oregonians to rise above poverty and facilitate access to vital services.

Salary

Base: $3,798 - $4,954 monthly; Bonus/Equity: Not specified; Benefits: Amazing benefits package

Skills & Requirements

Must-have

  • Front-line customer service
  • Handling confidential information
  • Data entry and verification
  • Public interaction
  • Trauma-informed approach

Nice-to-have

  • Bilingual English/Spanish skills
  • Empathy and compassion
  • Adaptable communication style
  • Positive RiSE organizational culture

Key Requirements

  • Two years reception/call center experience
  • Associate degree + 6 months experience
  • Equivalent combination of education/experience
  • Proficient in Microsoft Word, Excel, email
  • Authorization to work in the United States

Work Rights

Authorization to work in the United States

Tailored Resume

Cover Letter